The RED & Moi application is a user-friendly tool designed for RED by SFR customers, available on iPhone and iPad. It allows users to access and manage their subscriptions, view consumption details, and handle billing in a straightforward manner. The app features a consumption overview for both domestic and international usage, enabling users to track their multimedia purchases and adjust spending limits. It also provides options to manage mobile and fixed plans according to user needs, making it a versatile utility for subscribers.

In addition to consumption management, users can easily access personal information and make updates directly within the app. The help section offers solutions for common issues, such as blocked SIM cards, and provides 24/7 online assistance via a comprehensive FAQ. Customers can modify appointments and troubleshoot their RED Box services seamlessly. Notifications keep users informed about their account status, ensuring a proactive approach to service management.