Rainbow CRM Bridge is a browser extension developed by ALE International that acts as a middleware connecting third-party CRM systems with a range of telephone systems. This free program, available on the Chrome platform, seamlessly integrates with the CRM Jadu CXM, enhancing the user experience by improving employee productivity and customer service.

With Rainbow CRM Bridge, users can enjoy a range of features that include click-to-call functionality, pop contact forms, and the ability to maintain call history within the CRM. The extension fetches Rainbow contacts information, enabling users to have conversations, access CRM contact information on incoming calls, and easily dial out to CRM contacts. Additionally, the program supports audio and video calls, providing a comprehensive communication solution.

By enabling users to make and receive phone calls via their industry-leading telephone systems, Rainbow CRM Bridge offers flexibility and convenience. Whether using a computer or a desk phone, users can seamlessly handle their calls and maintain a record of their communication history.

Rainbow CRM Bridge is a valuable tool for businesses looking to streamline their communication processes and integrate their CRM and telephone systems effectively.