Rainbow CRM Bridge for Freshsales is a browser extension developed by ALE International. This free program acts as a middleware, connecting third-party Freshsales CRM with a range of Telephone Systems. Hosted in the ALE Cloud, Rainbow CRM Bridge enhances the user experience by providing seamless integration between phone systems and CRMs.

With Rainbow CRM Bridge, users can enjoy a range of features that improve employee productivity and customer service. The extension allows for click-to-call functionality, populating contact forms, and maintaining call history within the CRM. By fetching Rainbow contacts information, users can easily engage in conversations, retrieve CRM contact information for incoming calls, and make outbound calls to CRM contacts. Additionally, the extension supports audio and video calls, further enhancing communication capabilities.

One of the key benefits of Rainbow CRM Bridge is its ability to enable users to make and receive phone calls via their industry-leading Telephone Systems. Whether on a computer or a desk phone, users can conveniently handle calls through the CRM, streamlining communication processes.

Overall, Rainbow CRM Bridge for Freshsales provides a seamless integration between phone systems and CRMs, enhancing productivity and improving customer service.