Qatar Airways is a free lifestyle app that serves as the official companion app for the airline of the same name. As a travel management tool, it allows you to check your flight details, view promos like seat sales, or join its free loyalty program. With a streamlined app layout, it offers most airline services to mobile devices.

Unfortunately, Qatar Airways lacks the customer support capability to improve user experience. Most processes are automated but the app fails to provide services such as flight information updates or passenger inquiries. You can also check out Karwa Journey Planner or Qatar Rail.

Experience one of the best airlines

Qatar Airways is generally regarded as one of the best airlines around the world, with quality services and great amenities. Its companion app gives tech-savvy users a lot of features to help them better enjoy their experience. What sets it apart from other airline apps is its integration with the free-to-join Privilege Club, a rewards system for regular flyers. The app also features promos right on its homepage.

In terms of design, the app reflects the identity of the airways. It is streamlined, allowing users to enjoy a host of content, but underscored by a taskbar at the bottom that caters to users who want to get in, do their business, and rest easy. It also keeps track of your travel plans and gives quick access to your account details.

Unfortunately, it lacks responsive customer support, as mentioned above. While its bots are quick and always available, more customized solutions are hard to come by since there’s no company representative to address issues. Additionally, it can get slow for older devices, although it’s extremely optimized and smooth for updated systems. Worse, the app can display outdated information or fail to reflect flight bookings.

Great airline, poor app

In concept, the Qatar Airways app is a good extension of the airline service. The layout is creative and compelling, with a straightforward taskbar at the bottom. It even makes the Privilege Club accessible to more users. However, there are issues that plague the app performance-wise. Flying Qatar Airways is not up for debate, but using this app to book flights is not yet the smartest option.