The Primas Web Notifier is an extension that brings you the benefit of giving your customers an option to notify you about incoming calls and messages to your contact center.

For customers who don’t want to have any pop up on their web-pages, they can add “Skip this page”.

When the user receives a new message or an incoming call, the popup will appear on the screen of the user’s browser or the user will be notified by the Windows Notification.

The pop-up may come in the form of a web page, chat-box, or web-mail to help users know who the caller is and how to interact with them.