Pitel is a free Chrome add-on developed by Gcalls. It allows users to click to call any contact within various CRM and Helpdesk platforms. With Pitel, telesales, sales, and customer service teams can streamline their communication process and enhance productivity.

One of the key features of Pitel is the ability to make calls directly from the CRM or Helpdesk's database page with just one click. This eliminates the need to manually dial customers' numbers, saving valuable time per call. Additionally, incoming call notifications are displayed even when users are working on other interfaces, ensuring that no calls are missed.

Pitel also provides valuable customer information during incoming calls, such as the customer's name, latest notes, tickets, and deals. This enables agents to be better prepared for a productive conversation and deliver a professional and personalized service.

Overall, Pitel is a convenient and efficient tool for integrating click to call functionality into various CRM and Helpdesk platforms. It empowers sales and customer service teams to streamline their communication process and provide an enhanced customer experience.