The Thunderhead ONE Customer Experience Extension is an add-on that works on your website and other supported devices. Use it to create and manage your customer journey on your web touchpoints. It’s an add-on that allows you to use the Thunderhead ONE Customer Experience Management Platform to create and manage journeys and collect customer behavior. You can also use it to collect or deliver video and audio recordings to your customers, store their information, and provide a personalized experience on your web touchpoints.

Once you install the extension, you can start using it right away. There are a few steps you need to go through to get it installed. The first step is to download the extension from the Thunderhead ONE App. In the installation process, you will need to log in to the Thunderhead App and set up the extension.