The new OfficeTrack NG solution brings your field service operation up to speed with more powerful solutions for field service management and end customers.

With one click and a few moments of user training, you can get your field service operation up and running.

If you are a small or medium-sized business, you can manage all your business documents and reports in a single system, and get all the business intelligence you need.

To make your life easier, the app also offers a dashboard that gives you a real-time picture of your business, including its financial health.

Features:

Manage the day-to-day field service management including the following:

Create, manage, and track service orders from anywhere, anytime: you can check the status of your order and manage it through the whole process, even if it’s offline. Add a customer and manage them through all the steps of the order life cycle, including the delivery of the service and completion of the order.

Manage documents for all field service orders: from the business documents and reports to the electronic certificates, the field service order documents in your system are organized and searchable in seconds. You can also export the documents as PDFs and send them to the appropriate people in your organization.

Take care of your customers: track the end customer status with every order, from the order placement to the service completion and the order completion. Check the status of every order, no matter how big or small it is.