What is ACCESS HRA?

It’s the brand-new way to access services in New York City and surrounding areas. The app is completely free to use.

If you have a valid SNAP, Cash Assistance, or Temporary Assistance case, you can view your case details and EBT balances on the app. You can also view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. You can also view the status of your Fair Fares NYC discount, your Fair Fares NYC renewal period, or Access-A-Ride status.

You can find all of the required documents in the app, including the documents you need to return to the agency to support an application, recertification, periodic report, or special grant request. The app will show you a list of the documents the agency received from you about your case. Each document that you submit and is accepted by the agency stays on the list for 60 days from the date it was accepted.