NUSO Contact Center is a free Chrome extension designed for contact center agents and business professionals, enabling seamless call initiation from any web page. This tool enhances productivity by automatically detecting phone numbers on websites and converting them into click-to-call links, which connect directly through the NUSO platform. It supports various international formats, accommodating users from the US, Canada, UK, and Australia.

Key features include real-time agent status updates with a color-coded badge that indicates availability, as well as integration with NetSuite CRM for effortless call logging and contact searches. The extension also offers a generic mode for use on any website without requiring CRM integration, and it can be easily configured by entering agent credentials. An active NUSO Contact Center account is necessary to utilize these functionalities.