NT-CSKH is a utility application developed to cater to customer care for Rural Water Supply. The app offers a range of features aimed at enhancing user experience and convenience. Users can utilize various online payment channels such as Momo, VNPAY, and PAYOO. Additionally, they can access and review water consumption charts and history, manage VAT invoices, report water meter readings, and schedule readings throughout the year.

The app also allows users to report incidents, request new connections, access service information, and stay updated with news from the enterprise. Furthermore, users can engage in real-time support with customer care representatives via call or chat, register water usage quotas, and explore water price information, water cut schedules, payment methods, pricing quotas, and customer details.