NiCOMS is an online medication guidance service introduced in all Nihon Chouzai pharmacies nationwide. It allows users to receive medication guidance online from the pharmacist of their usual pharmacy, from the comfort of their home. Medications can also be delivered to your home, making it convenient for those too busy to visit a pharmacy or find it cumbersome to do so. The service is easily accessible via smartphones or computers.

NiCOMS is recommended for individuals with busy work schedules, caregivers, those with pharmacies located far away, parents of young children, individuals on regular medication, and those concerned about infectious diseases.

The app version of NiCOMS offers immediate access, shows available reservation times, sends reminders for appointments, and provides face-to-face interactions with pharmacists and registered dietitians until the billing process, simulating an in-pharmacy experience. Nutritional consultations with dietitians require direct reservations at pharmacy stores.

The process for utilizing online medication guidance with NiCOMS involves making a reservation through the app, receiving a notification for the online guidance session, making payments via credit card (cash on delivery also available), and receiving medication delivery at your doorstep.

For more details on the service, please refer to the NiCOMS website.