The Nal Jal Shikayat Mobile App serves as a vital tool for residents in Bihar, allowing them to easily lodge complaints regarding drinking water supply issues under the Har Ghar Nal Ka Jal Yojna. With a user-friendly interface, the app promotes transparency and expedites the resolution process by enabling users to report concerns such as tap leaks, water shortages, and inconsistent water pressure from anywhere and at any time.

Key features include real-time complaint tracking, secure OTP-based login, and multi-language support, making it accessible to a wider audience. Additionally, the app facilitates feedback and support directly, enhancing communication between citizens and the Public Health Engineering Department. Ideal for Bihar residents benefiting from the water supply scheme, the app aims to improve public service delivery and ensure accountability.