The 나비엔 영상지원 (KD Navien Remote Support) is a remote support solution that allows consultants to remotely access and diagnose issues on customer devices, providing real-time problem resolution. With this app, engineers can quickly identify and solve problems before making an on-site visit, ensuring efficient troubleshooting.

One of the main features of 나비엔 영상지원 is screen sharing. Consultants can view the customer's phone screen in real-time through their device's camera, enabling them to identify the specific areas where issues are occurring. Additionally, the screen control feature allows consultants to remotely control the customer's phone screen, facilitating problem resolution.

Another useful feature is the drawing tool, which consultants can use to mark important points directly on the customer's phone screen. This helps ensure clear communication and understanding between the consultant and the customer.

The app also offers a convenient connection process. Customers can easily connect to the support session by entering a 6-digit access code provided by the consultant.

To use 나비엔 영상지원, simply download the app from the Google Play Store and enter the 6-digit access code provided by the consultant. Once connected, you can receive remote support and assistance. It is recommended to use Android OS 5.0 or above for optimal performance.

Please note that for any further inquiries or support, customers can contact the KD Navien customer service center ator via KakaoTalk