The objective of the Academy is to provide a platform for limitless learning anytime, anywhere, in order to enhance the knowledge and skills of employees on a continuous basis, which will enable them to provide the highest standards of customer service.

This Academy is the first of its kind in India, and is built upon the foundation of modern-day business and customer service, with a strong focus on practical, real-world business experience.

The learning management system (LMS) myCoach is used for online learning, wherein a learner can go through the modules in the form of e-learning, on a desktop or a mobile device.

myCoach also has the option of going through the modules in the form of a series of video lectures.

This is done in a manner such that a learner can easily understand the concepts, and learn at their own pace.

Each module is broken down into multiple sections, which allow a learner to go through the material in a very short time.

Each section is also followed by a test, to ensure that the learner has a thorough understanding of the concept.

myCoach also has a mobile app, which allows a learner to go through the modules in the form of a series of video lectures.

This is done in a manner such that a learner can understand the concepts, and learn at their own pace.

Each module is also followed by a test, to ensure that the learner has a thorough understanding of the concept.