My Silknet NEW is an updated self-care app developed by Silknet JSC, designed to provide Silknet customers with an easy way to manage and check their mobile and fixed services. The app allows users to handle their existing mobile packages, add-ons, and additional services in one place. Users can also purchase eSIMs, port numbers, transfer balances between Silknet numbers, and create personalized bundles. Moreover, customers can view and activate SilkFest offers, activate Geo Credit, and manage fixed service accounts seamlessly.

In addition to mobile services, My Silknet NEW enables users to refill balances on their accounts and link fixed service accounts using Personal ID or account numbers. The app also offers the flexibility to activate or deactivate different tariffs and services, as well as stay informed about news and ongoing campaigns.