My Quawaco Customer Care App is a service channel provided by CTCP NUOC SACH QUANG NINH - QUAWACO, offered free of charge to all QUAWACO customers. This Android application boasts essential features including the ability to view and download water bills, check meter reading schedules, report water meter readings intelligently, access online water quality, make online water bill payments through various popular channels, provide information on consumption standards and pricing, submit customer queries for the company to address, receive notifications on water quality and incidents, as well as access various customer service functions.

For customers in need of assistance, the app allows for feedback submission for prompt resolution by the company, ensuring customer issues are acknowledged and handled efficiently.