My JEA is a user-friendly utility management application designed for JEA MyWay customers. This free app allows users to easily view and pay their utility bills, check consumption patterns, report outages, and update account information. With the convenience of easy login using existing credentials from the JEA website, users can navigate the app seamlessly while managing their accounts.

Key features include the ability to view and download PDF bills, track electric and water usage through detailed graphs, and sign up for paperless billing via eBill. Users can also request payment assistance, report outages with updates on restoration progress, and directly contact JEA support for additional help. My JEA continually strives to enhance user experience with future updates focused on convenience.