my DMG MORI is a customer portal app designed for iPhone users, developed by DMG MORI Global Marketing GmbH. This app provides a direct line of contact to DMG MORI service experts along with a comprehensive status overview of ongoing activities. By using my DMG MORI, users can bypass phone queues, save time with pre-filled service requests, and have their inquiries promptly addressed by specialized service experts. The app allows users to monitor the processing status of their requests in real-time through the order overview feature. Additionally, users can track spare parts orders 24/7, ensuring timely updates and eliminating the need for follow-up queries.