MTR Care is a free mobile app developed by MTR Corporation Limited, designed to provide a hassle-free journey for customers with special needs. This inclusive travel app offers three main functions: Trip Planner (Simplified Version), In-Station Navigation at Exhibition Centre Station (For Visually Impaired), and Barrier-free Facilities Information.

The Trip Planner (Simplified Version) is a one-stop-shop function that provides comprehensive journey information, including estimated travel time, routing, and "Fast Exit" information. The app also includes real-time lift maintenance information, allowing the elderly and other customers to plan their trips in advance.

For visually impaired customers, the In-Station Navigation function at Exhibition Centre Station is supported by an audio beacon. This feature helps visually impaired individuals access station facilities and obtain important information.

The Barrier-free Facilities Information function is a comprehensive feature that provides information on barrier-free facilities at stations. This includes facilities for customers with mobility impairments, visual impairments, and hearing impairments. Real-time lift maintenance information is also available in this section.

MTR Corporation Limited is committed to continuously developing more functions for the MTR Care app, ensuring a more inclusive and smooth travel experience for all customers. Stay tuned for future updates!