The OnePlus mStore app allows partners to offer self-service solutions to their customers at their authorized service centers. This is made possible through the introduction of an additional SIM card, which the customer can insert into the device to access the service. The mStore app can be downloaded on Android and iOS devices, and works on both mobile and tablet devices.

On the mStore app, you can access all your current and past service events, and rate your experience after the service was provided. The mStore app also allows you to access the self-service capabilities of your device, such as the number of remaining battery charges.