Meu Vivo Fixo is the app for people who have a fixed-line or mobile phone and want to know more about their internet service, TV, and landline. The first thing you need to do is create an account.

The next step is to select the product you want to check. There are four possibilities: internet, TV, landline, and e-mail. For each of them, you need to enter the address and the service you want to check.

Now you can start the check.

The last step is to choose the type of support you need. There are two possibilities: local and remote.