MenaTracks is a powerful ITIL-certified web-based service desk solution that can help you handle your business’ internal and external incidents. This tool is built on top of the most modern technologies, which makes it fast, reliable, and secure. 

What does MenaTracks offer?

MenaTracks is a powerful tool that allows you to manage your service desk directly from the web browser. It’s a fully integrated service desk that allows you to track and resolve your customer’s issues in one place. You can also easily create, track, and resolve tickets for your IT services.

The tool allows you to create new tickets or updates for existing ones. It has a built-in notification system that will send an email or SMS notification to the user who submitted the ticket.