MARA is a freemium utility designed for website administrators and online business owners. This leverages artificial intelligence to automatically create review responses, making it easier for you to address concerns and save time, letting you focus on other tasks. It’s easy to use and supports a lot of languages.

Basically, MARA works by taking in the review you need and it will churn out a personalized review response. Better yet, it has an API integration with various platforms, although it can be used with every review site or app, including Foursquare Developers, Google, Tripadvisor, or Sifter.

Speed up your review responses

For online entrepreneurs, being responsive to customer input is a good way to build a good relationship with them, and that’s where MARA comes in. Instead of having to think about what to write in response to customer reviews, you only need to copy the review on the web app and it will take care of the rest. Imagine a specialized conversation chatbot designed for reviews, that’s what it’s for.

This AI web app works on any website or platform involving customer reviews. Furthermore, it can support most languages, meaning you can use it anywhere you are, generating customized and relevant responses for each customer. For end-users, it’s already integrated into some marketing and business platforms like Customer Alliance or Alphin, while developers can leverage its API for custom integrations.

As a specialized AI tool, it’s reliable and convenient for its intended use. However, its free trial only works for the first 20 reviews, the next responses are only available with a paid subscription. Additionally, it can slip up when used to review more niched applications, such as those in the engineering and medical industries, requiring extra effort from the user to fine-tune the responses.

A specialized e-commerce tool

Based on its features, MARA is a great tool to have for online business owners. It saves them time from having to think up personalized responses and improves their response rates as an online seller and ultimately drives additional profit opportunities. However, it’s worth noting that using it, in the long run, will also entail operating costs since only the first 20 responses are free.