La Nave is a free mobile application that connects passengers and drivers in Cuba, providing 24-hour service to any destination. Using the app is simple: just activate your phone's location and mobile data, sign up, and search for your desired destination on the map. You can choose from three categories of service - basic, comfort, and family - and view the approximate fare and breakdown of costs. While you wait for your driver, you can view their photo, vehicle information, and service quality rating, and track their progress on the map.

You can also use the app's chat feature to communicate with your driver and clarify any details about your trip, all free of charge. Payment is made in cash to the driver at the end of the trip, and you can rate your experience and receive a travel receipt or invoice by email. La Nave values your opinion and is available to assist you with any issues you may encounter. It is important to note that continuous use of GPS in the background may affect your phone's battery life, but the app uses mobile data efficiently.

Overall, La Nave is a convenient and reliable option for transportation in Cuba, providing a user-friendly experience and excellent customer service.