Karbala Smart is a free Android application developed by Karbala Government to provide citizens and visitors with an open communication channel with various government departments in the province. The app allows users to categorize their feedback on services according to the government sector and send it supported by images, voice notes, comments, and geographic location to the designated department. The app aims to amplify the voice of citizens and visitors and ensure that their feedback reaches all government departments. Karbala Smart was launched with the participation of young Iraqi professionals and support from the development program.

With Karbala Smart, citizens and visitors can easily communicate with government departments and share their feedback on services. The app's user-friendly interface enables users to categorize their feedback and attach supporting media to provide a comprehensive overview of their experience. The app's real-time location feature also allows users to share their geographic location with government departments, facilitating swift action. Karbala Smart is a revolutionary communication channel that empowers citizens and visitors to voice their opinions and contribute to a better future for all.