Kraftful is a free software tool that uses artificial intelligence technology to analyze user feedback and produce summaries. This app can save you hours versus manually reading through reviews. With Kraftful, you can see at a glance what users are saying about a product, as it gives you a detailed insight into what customers really want.

The starter plan is free and gives you access to up to 215 pieces of feedback every month. There's also a variety of annual paid plans, allowing you to customize your approach. Kraftful is a unique solution that brings the power of Chat GPT to product research. An alternative is Feedback Hub.

Respond to user feedback quickly

Kraftful gives you immediate insight into what users say about your product so that you can respond quickly and increase customer satisfaction. Without reading hundreds of reviews, you can produce summaries that identify users’ main perceptions of any project.

This is achieved by linking user feedback from multiple sources, including App Store reviews, support tickets, and call transcripts. You can even analyze user feedback from competitor sites, helping you stay one step ahead of the game. Another data management solution is Tableau.

Different summaries available

The Most Loved Features report summarizes reviews at scale, precisely identifying what users appreciate in a product. Similarly, the Main Complaints report highlights recurring issues so builders can quickly address problems.

Kraftful lets you listen to all users at once to improve your understanding of the market and help you make what people want. There is also a Feature Requests report that can help you see the direction you need to grow your product.

Unique AI for product builders

Responding quickly to user feedback makes customers feel heard and more involved in the product, increasing satisfaction and product loyalty. By understanding customer responses, product builders can make changes that reflect feedback, keeping their products fresh. Kraftful can save time, grow revenue, and help you stay ahead of the competition.