코레일 지하철톡 is an app developed by 한국철도공사, designed to facilitate a pleasant and comfortable experience for passengers of electric trains by enabling quick and efficient reporting of complaints. The app aims to provide swift responses and assistance in emergency situations, ensuring passenger safety. With real-time train movement information, users can report incidents onboard and receive prompt support from authorities. The app offers various features such as emergency notifications, facility information, nearby bus details, nationwide subway maps, and services for passengers with disabilities.

코레일 지하철톡's key functions include a quick complaint reporting menu covering a range of issues, emergency alerts for subway disruptions, convenience facility information based on route maps, access to nearby bus information, nationwide city subway route details, and services for transportation disadvantaged individuals.