Kia Know & Go is the official utilities and tools application by Kia Motors America, Inc. The simple application is created for Service Managers on training their novice Service Consultants. It provides instructions on handling situations on their work. Users can find proper answers for their inquiries. Having this application will decrease the time for prep work before the actual hands-on work. This app is divided into Training, Reporting, Manage Teams, Notifications and Submit Feedback. There are always updates on training productivity like Kia ’s signature methods of facing issues with customers. Trainees will be able to face live work with minimal supervision as they follow instructions correctly.