Khidmat@Dehleez is a mobile-first application that provides a quick and convenient way for the public to report issues and make suggestions regarding the operation of government departments. The app is aimed to improve service delivery and collect data for further analysis.

It will be made a lot easier and more convenient for the public to submit their complaints, as they can now do so from the comfort of their mobile devices.

In addition, the Khidmat@Dehleez app enables citizens to rate the action taken as a positive or negative marking. The data gathered via this app will further be analyzed by government agencies to take data-driven decisions.