What is Isetan? It is a Japanese department store known for its high-quality products, excellent service, and the way it makes you feel as though you are shopping at a new store each time you visit. It has become the leading department store for each individual customer, providing them with the best service and the most innovative products. He was a pioneer in the Japanese department store market and wanted to create a place where customers could go to experience the joy of shopping. He started with a kimono shop in Tokyo and, in just four years, became one of the world’s leading department stores. In the years to come, Isetan will continue to grow and expand its business in Japan, Southeast Asia, Taiwan, China, and the Middle East.