The iRound mobile app, developed by Press Ganey Associates Inc, is a powerful tool designed to enhance the patient care experience in hospitals. It is a key component of Press Ganey's iRound platform, which includes a web-based analytical dashboard system and a suite of supportive services. With iRound for Patient Experience, nurse leaders and staff can conduct daily patient rounds directly on their iPhone, iPad, or iPod touch devices.

By using iRound, nurse leaders can eliminate the need for manual note-taking during patient rounds, reducing the risk of transcription errors and saving significant time. The app automatically uploads rounding data to the secure dashboard system, iRound IQ, where it can be analyzed and used to generate trend graphs and personalized reports in real time. This enables hospitals to identify areas for improvement and implement systematic performance enhancements.

One of the key features of iRound is its support for executive rounding on staff. This allows leaders to identify high-performing staff members and address any issues that may be affecting morale or effectiveness. By taking rapid action upon identifying patient needs or concerns during rounds, hospitals can improve patient satisfaction and prevent potential issues from escalating.

Furthermore, automating daily patient rounds and effectively managing the identified action items has been shown to significantly improve HCAHPS scores in a short period of time. In fact, hospitals using iRound have reported up to a 38% improvement in HCAHPS scores within six months. This not only enhances the patient care experience but also helps hospitals maximize reimbursement under both CMS's and private payers' Value-Based Purchasing programs.