IPVN RTC Webphone is a versatile softphone extension designed for Chrome users, facilitating seamless communication through IPVN's IP Voice Network. This free add-on prioritizes security by utilizing secure web sockets and encryption. Users must manually configure the phone initially, but future updates promise a streamlined one-click installation process and simplified registration for IPVN accounts. The interface includes a keypad and essential phone buttons, such as call queue management features tailored for agent status management.

In addition to standard voice calling capabilities, the IPVN RTC Webphone has recently expanded its functionality to include video support and instant messaging. Planned enhancements aim to introduce live BLF (Busy Lamp Field) call connections with colleagues and real-time call queue metrics, further improving user experience and communication efficiency. This extension is an ideal tool for professionals seeking a reliable and feature-rich softphone solution.