The Industry Online Support App by Siemens AG is a valuable tool for improving productivity and problem-solving in the business and productivity sector. With access to over 300,000 documents about Siemens Industry products, users can easily find solutions to problems, troubleshoot faults, and manage plant expansion or restructuring projects. The app also provides access to the Technical Forum and expert-created entries, including FAQs, application examples, manuals, certificates, and product news.

One of the standout features of the Industry Online Support App is the Support Request Management, which allows users to view and manage all current support requests and stay connected with technicians. Additionally, the app offers the convenience of scanning product or EAN codes to instantly display technical and graphic data of Siemens Industry products. Users can also email product information or entries for direct processing at their workstations.

The app supports inquiries to Technical Support and provides the option to add detailed information through the scan or photo function. With content and interfaces available in six languages, including English, German, French, Italian, Spanish, and Chinese, the app caters to a wide range of users globally.

For a more detailed overview of using the Industry Online Support App, a short video is available at: [link]