iHanoi is an application designed to facilitate online interaction between residents, businesses, and government authorities in Hanoi. By putting people at the center, the app offers comprehensive information and establishes a communication channel to bridge the gap between the government and its constituents.

The app's key features include the ability to:

• Report on-site issues: Submit feedback across various sectors to the government for better issue resolution, enhancing citizens' quality of life in the city.
• Report administrative procedures: Address matters related to administrative procedures and public services.
• Business and organization proposals: Businesses and organizations can submit proposals regarding challenges faced during investment, production, and business activities within the city for timely responses.