Enhance agent efficiency and customer experience with the HubSpot Smart CTI Connector by NovelVox. This Chrome add-on streamlines customer interactions by eliminating manual tasks. Seamlessly integrate your phone systems with HubSpot CRM to provide agents with essential call controls and caller insights on a unified interface.

Key Features:

• Embedded call and agent states
• Integrated call disposition, wrap-up, and notes
• CRM screen pop
• Click to Dial
• Automated call logging

This tool also offers custom screen pop workflows, supervisor monitoring capabilities, agent dashboards, and case management features. Elevate your customer service operations with HubSpot Smart CTI Connector.