Home-Connect Diagnostics is a free Android app developed by RouteThis that helps you troubleshoot and fix internet connectivity issues. This app is only for those who have been referred by a Home-Connect support agent. It runs a series of network tests and diagnostics to gather information about your network and allows you to share the results with the support representative who is helping you.

With Home-Connect Diagnostics, you can quickly identify and diagnose connectivity issues, ensuring that you can enjoy your internet package to the fullest. The app requires location permission to access additional network data, which is necessary to provide accurate diagnostics.