HJeX Retail is an Android application designed to streamline retail operations for handling large shipments of packages (goods and/or documents) both locally and nationally. The app aims to provide affordable, fast, secure, and reliable delivery services. Users can enjoy various conveniences and comforts when sending packages through HJeX Retail, such as having packages picked up from their address, easily scheduling pickups, detailed package tracking via smart tracking, and cost-effective shipping rates.

For the specific delivery of frozen food, certain HJeX agent locations are equipped with freezers to ensure the safe arrival of frozen food packages. Companies have the option to choose between Door to Agent (D-A) and Door to Door (D-D) delivery services. HJeX offers a range of delivery services, including same-day deliveries within East Java, deliveries to Central Java, and express deliveries to various destinations like Karawang, Bandung, and Cijabodetabek.