HiChat Assistant - Respostas Rápidas is a Chrome add-on designed to enhance customer service efficiency on the HiChat platform. This free tool offers customizable pre-written responses for common inquiries, allowing users to respond quickly and effectively. Additionally, it provides keyboard shortcuts for instant replies, streamlining communication and reducing response times. Users can also access a knowledge base quickly, ensuring they have the necessary information at their fingertips.

The add-on includes features such as statistics that track average response times, enabling users to monitor their performance. It also incorporates an intelligent reminder system for breaks, promoting healthy work habits. Furthermore, the tool offers a total cleanup button for simulations in Aquicob, simplifying the management of values and installment numbers. Overall, HiChat Assistant is an invaluable tool for improving customer interaction and support.