Heyo: Business Phone Number, or Heyo, is a free-to-download communication app where business owners can create a new phone number without a sim card. It offers unlimited calls through its seven-day free trial—and once the trial expires—you’ll have to pay a monthly fee to continue using the app.

Other perks of using Heyo include the ability to monitor calls for maintaining high-quality services as well as sync a user’s WhatsApp Business account for bolstering client engagement. At first glance, the app looks perfect. However, it is known for its log-in issues and lackluster customer support.

Run your business smoothly

An alternative phone number acts as a boundary between your personal and professional life, all while keeping your contacts organized for trouble-free communication. If you’re an entrepreneur and want a centralized number for all your business needs, you’ll want to give Heyo: Business Phone Number a try. By distributing calls among your staff, you can boost your firm’s call-handling efficiency, which in turn leads to enhanced customer satisfaction.

For taking customer engagement and satisfaction a notch higher, creating a custom welcome greeting will do the trick. Not only will this make a long-lasting impression on a client, but it will also help generate leads. Conversely—if you’re going on vacation—you can set calls to auto-redirect or include an audio message requesting the caller’s contact information, either of which ensures smooth business operations.

With the app’s integrated call analytics technology, you’ll be able to monitor the number of calls your firm makes or receives in a certain period—allowing you to gain new insights and improve your business’s quality of services. As with any other app, this program comes with its fair share of drawbacks—including sudden deactivation of phone numbers, inability to receive calls at certain times, and many more. 

Useful app with subpar customer support

There’s no shame in establishing boundaries between your professional and personal life. With Heyo: Business Phone Number, you can have your own number that acts as a one-stop hub for all your customers’ calls. It also comes with an auto-redirect feature, so calls are automatically transferred to your staff when you’re out of the office—therefore maintaining professionalism and smooth operations. Unfortunately, its mediocre customer service is one of its drawbacks.