You are using your Android phone and you have a headset/headphones, but you are not getting any sound from the device. You have tried multiple things to fix this problem but nothing seems to work. You are confused and you are not sure what is wrong with your phone.

What is wrong?

There could be several reasons for this problem, but the most common one is the problem with the hardware. You have to check if your phone is still working properly. It could be the case that the hardware is not working at all.

You are going to fix this problem by using a tool to detect and fix the hardware issues.