Halo Enhancements is a free Chrome plugin developed by Shammam Consulting Services, Inc. It is designed specifically for HaloPSA Agents and offers a range of useful features to improve productivity. Additionally, there are enhancements available for users of Datto RMM.

One of the standout features of Halo Enhancements is the ability to perform a ticket lookup directly from the browser address bar. By typing "ha" and pressing tab, users can quickly search for a ticket by entering its number. This convenient functionality eliminates the need to navigate through multiple screens within the HaloPSA platform.

Another useful feature is the one-click copy/paste of ticket numbers, titles, and URLs. With this enhancement, users can easily share ticket information with colleagues or include it in documentation. This feature streamlines communication and saves time.

The HaloPSA Enhancements icon also provides quick access to a list of recent tickets that users have worked on. This allows for easy navigation between tickets, improving efficiency and workflow.

For users of Datto RMM, the ticket link will be displayed in the Alert view, ensuring seamless integration between the two platforms.

Please note that Halo Enhancements is an unofficial, third-party browser extension and is not affiliated with HALO SERVICE SOLUTIONS. However, the developer is actively working on further improvements to the platform.