The Haidilao app serves as an official platform for users to engage with the Haidilao brand, offering essential features for a seamless dining experience. Users can stay informed about the latest news, check store locations, reserve tables, and view upcoming events. This app is designed to enhance customer convenience and streamline the dining process, making it easier to enjoy the popular hotpot experience.

Additionally, the app includes a membership program that offers exclusive benefits such as point redemption for gifts, birthday discounts, and tiered upgrades that provide further rewards. Members can easily redeem points for popular dishes and merchandise, and are encouraged to provide their birthday information to receive special vouchers. The app continuously evolves to ensure members enjoy a delightful dining experience at Haidilao.