Guruwa is a CRM tool designed specifically for WhatsApp Web, offering users a comprehensive way to manage their chats and optimize business communications. Key features include the ability to send bulk messages to contacts, create customized tabs for easy access to important contacts, and utilize a Kanban view for organizing leads. Users can also send messages to unsaved numbers, take personalized notes for each contact, and set reminders for follow-ups.

Additionally, Guruwa allows for scheduling meetings through Google Calendar and configuring simple reminders with notifications. The tool supports multiple languages, including Portuguese, Spanish, and English, and features a quick response bank for efficient communication. Notably, Guruwa has passed a security audit by Google Chrome and operates without a database, ensuring that all processes occur locally on the user's computer.