Guide Dogs is a free utility app designed to empower assistance dog owners to report access refusals and inaccessible public spaces quickly and easily. With the app, users can educate businesses about their legal rights through templated letters, advocating for positive change. The app provides access to expert support from Guide Dogs' dedicated Access Team, offering advice and assistance in addressing access issues.

Users can report barriers encountered in public spaces, contributing to Guide Dogs' efforts to enhance accessibility and eliminate isolation for individuals with vision impairments. By reporting access refusals, the app strengthens Guide Dogs' advocacy initiatives by identifying patterns and areas requiring intervention, ultimately working towards a more inclusive society.