Grahak Sadak Koyla Vitaran is a free Android app developed by Coal India Ltd. that helps customers track the entire process of coal delivery from the sale order to physical delivery. With a click of a button, all stakeholders can access the information and ensure transparency in the system of loading program and dispatch against sale orders.

This app is an important tool for customers for logistics planning in lifting coal in accordance with the loading programs granted against the sale orders. The app can also help improve procurement, production, and stock management planning by providing real-time information on coal delivery.