Google Support Services (GSS) is an app for customer service agents and support staff to help users and solve their issues on the go. This is an easy-to-use, comprehensive and integrated solution for agents to help users with screen sharing, live chat, chat histories, message notifications, and much more. It’s also a secure solution to help agents interact with users and gather the necessary information for the resolution of the issue.

GSS is a new way for agents to help users, so they can get the information they need in one place. This means users will not have to deal with multiple screens or applications, and they can stay on their devices.

The app can be downloaded on any device that has the Google Support Services app installed, including Android, iOS, macOS, and Windows devices.