Google Cloud Natural Language API is a very powerful tool which enables users to better understand the meaning and structure of a selection of text. Many will employ this bundle in order to appreciate consumer sentiment or even the analyze the interaction between a client and a salesperson. There is a free trial version available although access to advanced features will require a paid subscription. All data can be integrated into common cloud storage solutions for future access.

Main Purposes and Tools

Google Cloud Natural Language API is essentially an advanced syntax-based algorithm. It will analyze a block of text and extract the most important information. Some examples here can include personal details, geographical locations, interests and even previously purchased products or services. These metrics can then be used to determine overall performance levels as well as areas which may need improvement. This information may also be used in conjunction with other CRM platforms.

Other Options

Multilingual support is offered through Google Cloud Natural Language API, so it can be a powerful choice for international firms. When used in conjunction with Google Cloud Search API, it is even possible to parse details from audio files such as telephone recordings. Content can be filtered and users can create relationship graphs when necessary.