Genesys Cloud Communicate is a free Android app developed by Genesys Telecommunications Labs Inc. This app is designed to elevate business communication by providing access to your business phone system from your mobile device. With the app’s softphone capabilities, you can make IP-based calls using your dedicated Genesys Cloud business phone number.

One of the app’s main features is the ability to keep your business and personal phones separate. This ensures that your personal life does not interfere with your work, and vice versa. You can also make and receive calls using Wi-Fi, even in areas with poor cellular coverage. Additionally, the app allows you to search for people and groups in your organization and personal contacts.

Another feature of the app is the ability to view your call history and return missed calls. You can also check your inbox to review your voicemails, recordings, and faxes. With Genesys Cloud Communicate, you can stay in touch with your colleagues, partners, and customers from virtually anywhere.