The General Resources Authority (GRA) app offers smart services to users, allowing them to request technical support in case of security system malfunctions and request CCTV camera recordings. Users can report issues related to CCTV camera failures through the support ticket service provided by the app. To access these services, users must register within the GRA app.

GRA's app focuses on enhancing user experience by providing essential services for addressing security concerns efficiently. With features like support ticket submission and CCTV camera recording requests, the app aims to streamline the process of reporting and resolving security system issues for users.